Privacy policy

Data protection

The person responsible for data processing is:
Hüseyin Bayram
Fuggerstr. 2
41468 Neuss

Email: customer [email protected]

Telephone: +49 2131 2988900

We look forward to your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about dealing with your data.

1. Access data and hosting

You can visit our websites without giving information about yourself. If you call a website, the web server only automatically stores a so-called server log file, which, for example, contains the name of the requested file, your IP address, date and time of access, transmitted amount of data and the requesting provider (access data) and documents the access. These access data are only evaluated for the purpose of ensuring a trouble -free operation of the page and the improvement of our offer. This serves to protect our legitimate interests on a correct presentation of our offer in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your page visit.

Hosting

The services for hosting and presenting the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in the context of this data protection declaration, all access data and all data that is collected in the forms provided on this website are processed on your servers. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit and/or use servers in the following countries, for which the European Commission has determined an appropriate level of data protection by decision: Canada

Our service providers sit and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

2. Data processing for contract processing and to contact us

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of existing warranty and performance disabilities claims as well as any legal update obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data if you are within the framework of your Say the order voluntarily. Mandatory fields are identified as such, since in these cases we absolutely need the data for contract processing and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer of our service providers for the purpose of ordering, payment and shipping, can be found in the following sections of this data protection declaration. After completing the contract, your data will be restricted for further processing and will be deleted after the expiry of the tax and commercial and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you expressly use your data in accordance with ART . 6 Para. 1 S. 1 lit. a GDPR, or we reserve the right to use the data that is permitted by law and which we inform you in this declaration.

2.2 Customer account

Insofar as you have granted your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing a customer account, we use your data for the purpose of the customer account opening and to store your data for further future orders our website. The deletion of your customer account is possible at any time and can be made either by means of a message to the contact option described in this data protection declaration or via a function provided in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve a usage usage that is permitted and via which we inform you in this explanation.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide us with contact form or email when you contact us. Mandatory fields are identified as such, since in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After completing your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are reserved for an additional data usage that is legally permitted and about which we inform you in this explanation.

3. Data processing for the purpose of shipping

For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is required for the delivery of ordered goods.

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, which are active for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to handle the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we will provide our service providers further data that you use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, handling contested payments, support for accounting). In accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR, this serves to protect our legitimate interests on our protection against fraud or in efficient payment management.

5. Advertising by email

Email newsletter with registration, newsletter tracking with separate consent

If you register for our newsletter, we use the data required or separated from you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can deregister from the newsletter at any time and can be made either by a message to the contact option described below or via a link provided in the newsletter. After deregistering, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use the data that goes beyond is legally allowed and about which we inform you in this declaration.

If you have also given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR for the analysis of our newsletter, we also analyze your handling of our newsletter through measurement, storage and evaluation of opening rates and click rates for the purpose of design future newsletter campaigns ("newsletter tracking").

For this evaluation, the sent e-mails include one-pixel technologies (e.g. so-called web beakons, tracking pixels) that are stored on our website. For the evaluations, we in particular link the following "newsletter data"

• the page from which the page was requested (so-called referrer url),
• The date and time of the call,
• The description of the type of the web browser used,
• The IP address of the requesting computer,
• the E-Mail adress,
• The date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if necessary, an individual ID. Links contained in the newsletter can also contain this ID.

The newsletter tracking can be deregistered at any time and can be made either by a message to the contact option described or via a link provided in the newsletter.

The information is saved as long as you have subscribed to the newsletter.

6. Cookies and other technologies

6.1 General information

In order to make the visit of our website attractive and to enable the use of certain functions, we use technologies including so -called cookies on different pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use will be deleted again after the end of the browser session, i.e. after closing your browser, (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy for end devices
When using our online offer, we use the necessary technologies in order to be able to provide the expressly desired telemedia service. The storage of information in your end device or access to information that is already stored in your end device does not require consent.

If the functions are not absolutely required, the storage of information in your end device or access to information that is already stored in your device requires your consent. We would like to point out that if necessary, parts of the website may not be unreservedly usable if the consent is not given. Your consent granted remain until you adapt or reset the respective settings in your device.

Any downstream data processing by cookies and other technologies
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies provide and process the IP address, time of the visit, device and browser information as well as information on your use of our website (e.g. information on the content of the shopping cart). This serves as part of a weighing up of interests on an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations that we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by a message to the contact options described in the data protection declaration. Alternatively, you can also call up the following link: https://www.cipoandbaxx.com/pages/datenschutz. The functionality of our website can be restricted when not accepting cookies.

6.2 Use of the "Consentmanager" tool from the Consentmanager to manage consent

On our website we use "Consentmanager" to inform you about the cookies and the other technologies that we use on our website, as well as to obtain, manage and document your consent to the processing of your personal data by these technologies . In accordance with Art. 6 Para. 1 Sentence 1 Lit. C GDPR, this is necessary to fulfill our legal obligation in accordance with Art. 7 Para. 1 GDPR to be able to prove your consent to the processing of your personal data that we are subject to. "Consentmanager" is an offer from the consent managers, Håltegelvägen 1b, 72348 Västerås, Sweden.

After submitting your cookie declaration on our website, the web server from Consentmanager stores your IP address, browser, language and accessed website. The IP is also processed in order to determine the visitor's land. Cookies are also used that contain information about your consent behavior, in particular the status and the date of consent.

The duration of data storage depends on your active user settings on our website and will be deleted after 2 years, unless you have expressly agreed to further use your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR Or we reserve the right to use data that is permitted by law and which we inform you about in this explanation.

7. Use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have granted your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third -party technologies on our website. At the appropriate continuation and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your cancellation options can be found in the section "Cookies and other technologies". For more information, including the basis of our cooperation with the individual providers, see the individual technologies. If you have any questions about the providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

7.1 Use of Google services for web analysis and advertising purposes

We use the Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by the Google technologies about your use of our website is usually transferred to a server of the Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. If your IP address is collected via the Google technologies, it will be shortened by activating IP anonymization before storing Google. Only in exceptional cases is the full IP address transferred to a Google server and shortened there. Insofar as there is nothing different in the individual technologies, the data processing takes place based on a agreement between jointly responsible for the respective technology in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the Data protection information from Google.

Google Analytics

For the purpose of website analysis, data (IP address, time of the visit, device and browser information as well as information on your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. Data processing takes place on the basis of an agreement on order processing by Google.

7.2 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies shown below Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). The Facebook Pixel (IP address, time of the visit, device and browser information as well as information on your use of our website is automatically collected and saved from which the events such as visiting a website or newsletter registration), from which use can be created by pseudonyms. When visiting our website, the Facebook Pixel automatically set a cookie that automatically enables you to recognize your browser when visiting other websites using a pseudonymous cookieid. Facebook (BY META) will merge and use this information with further data from your Facebook account to compile reports on website activities and to provide other services associated with website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) about your use of our website is usually transferred to a server of the Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission does not have any appropriateness. If the data transfer to the USA falls into our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in the data protection information from Facebook (by Meta).

Facebook analyzes

As part of the Facebook business tools, the data collected with Facebook Pixel about your use of our website is created statistics on visitor activities on our website. Data processing takes place on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally present and market our website.

7.3 Other providers of web analysis and online marketing services

Use of Pinterest Day for web analysis and for advertising purposes

For web analysis and for advertising purposes on Pinterest as well as on the third -party website, when visiting our website with technologies of the Pinterest Europe LTD., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") automatically by collecting and processing data (IP address, time of visiting, device and browser information and information on your use of our website On the basis of events specified by us such as visiting a website or newsletter registration) and using a pseudonymous cookieid and on the basis of the pages you visit, enables interest -based advertising. The data collected is created using pseudonyms. Pinterest will merge and use this information with further data from your Pinterest account to compile reports on website activities and to provide other services associated with website usage. We have no influence on data processing through Pinterest and only get statistics created on the basis of Pinterest. As a result, we measure your subsequent usage behavior for website analysis and event tracking if you have reached our website via an advertisement from Pinterest. The information automatically collected by Pinterest is usually transferred to a Pinterest server, Inc., 505 Brannan St., San Francisco, CA 94107, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Data processing takes place on the basis of an agreement between jointly responsible in accordance with Art. 26 GDPR.

8. Social media

Our online presence on Facebook (by Meta), Twitter, Instagram (by Meta), YouTube, Pinterest

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 Lit. a GDPR to the respective social media operator, your data is automatically collected for market research and advertising purposes when visiting our online presences on the social media mentioned above And saved from which usage profiles are created using pseudonyms. These can be used to switch advertisements inside and outside the platforms that allegedly correspond to their interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options to protect your privacy, please refer to the data protection information from the provider linked below. If you still need help in this regard, you can contact us.

Facebook (by meta) is an offer of the Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of the Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA . The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Data processing as part of the visit of a Facebook (by Meta) fan page is based on an agreement between the jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

Twitter is an offer by the Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transferred to a Server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission.

Instagram (by meta) is an offer of the Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") The information automatically raised by Meta Platforms Ireland about your use of our online presence on Instagram is usually on a server The Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA transferred and stored there. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Data processing as part of the visit of an Instagram (by Meta) fan page is based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of the Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission.

Pinterest is an offer of the Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a Pinterest server, Inc., 505 Brannan St., San Francisco, CA 94107, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission.

9. Contact options and their rights

9.1 Your rights

As a person concerned, you have the following rights:

• According to Art. 15 GDPR, the right to request information about your personal data processed by us in the scope described there;
• According to Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us;
• According to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless the further processing
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • For reasons of public interest or
  • to assert, exercise or defend legal claims;
• According to Art. 18 GDPR the right to restrict the processing of your personal data, if necessary
  • the correctness of the data is denied by you;
  • the processing is illegal, but they reject their deletion;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims or
  • They have objected to the processing in accordance with Art. 21 GDPR;
• According to Art. 20 GDPR, the right to obtain your personal data that you have provided to us in a structured, common and machine -readable format or to request the transmission to another responsible;
• According to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual whereabouts or workplace or our company seat.

Right to object Insofar as we process personal data as explained to safeguard our legitimate interests that are predominant in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. Insofar as the processing for other purposes is carried out, you only have a right to object if there are any reasons that arise from your special situation. After exercising your right of objection, we will not continue to process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of assertion, exercise or defense Legal claims. This does not apply if the processing is carried out for direct marketing purposes. Then we will not process your personal data for this purpose.

9.2 contacts

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation granted or contradiction against a specific data usage, please contact us directly via the contact details in our imprint.

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